Steve’s Weekly Wrap-Up (April 1, 2016)

Our Mission: Above all else, we are committed to the care and improvement of human life.

FullSizeRender1Earlier this week, Macon-Bibb Emergency Management conducted a “Shelter in Place” drill for the entire county. Early this morning, we had the real event for some living in parts of the county. In an effort to collect our employees’ feedback and improve upon our emergency operations at CHS, we’d like to ask that you participate in this survey following this week’s county-wide tornado drill (response collection anonymous). We’d love to hear from you so we can ensure the continued safety of our patients, visitors and staff.

There is another type of disaster impacting hospitals that can be as damaging as a malwaretornado. It is called ransomware! Ransomware has caused significant impacts to patient care and operations in a growing number of (non-HCA) hospitals and health care facilities across the country.  Information Protection and IT&S are taking extensive technical measures to protect our systems, but that is only part of the defense.  It is also critical for you to assist in preventing and being prepared to respond to ransomware. This is a serious threat to our care for patients and reputation, but it can be avoided with everyone’s attention. Don’t fall for phishingPhishing.  Do not click on attachments or links in
emails with [EXTERNAL] in the subject line unless you have verified they are legitimate.  If you see unusual behavior or signs of ransomware on your workstation:  Don’t panic. Contact the Help Desk immediately. Don’t create counterproductive commotion by calling friends, posting on Facebook, contacting the media, etc.; focus on working through the obstacles and let our marketing team handle all public communication. As always, contact our IT team if you have any questions.

IT is ordering new power cords for the Neurons. This will consolidate the power requirements from 2 cords to 1 cord.  Only 1 outlet will be needed going forward. This will make it easier on nurses to plug in, find outlets, etc.

Please contact Nick Shealy-IT Director regarding office moves, technology moves, etc. He will work with you directly on a plan. The sooner IT is notified of a move, the better opportunity we have to execute on time.

 

Here is a snapshot of our current patient experience performance through this week:

Performance Scorecard_CNH_4.1.16

 

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These employee meetings are designed to help us get feedback from our employees and helps to improve communication across the board for our hospital.  We would like to encourage all employees at CNH to join us.  Hope to see you there!

CNH Schedule

(If there is a conflict, please keep in mind that any staff member may attend any of the meetings listed above.)

You are an important part of our team and we want to hear from you!

The EAG is planning for the kick-off of our 2016 Employee Engagement Survey as well as our Hospital and Nurses’ annual celebrations. Stay connected to learn about the fun activities around these upcoming events!

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Here is an update on our recruitment efforts and staffing responses to our higher patient volumes:

  • Lab:we're hiring
  • Moved 3:30 am phlebotomist back to 11pm to cover the night shift
  • Respiratory:
    • Hired 3PRN RT’s and one FT  returning from FMLA
  • 3rd Floor:
    • Hired 2 CNA (1 day, 1 night), 1 RB days started 3/28
    • Hired 2 CNA (1 day, 1 night) in orientation 4/11
    • RN Contracts:
      • 2 confirmed starts on 4/11 ( 1 day and 1 night)
      • 1 confirmed with 5/16 start date
    • 2 PRN CNA, 1 nurse extern II – In-process
    • 2 contract RN’s contacted for interview
    • 3 GN positions targeted for May Graduation
  • ICU Staffing:
    • Three new RN hires (1 days and 2 nights) – 2/8, 2/22, 4/11
  • Open req’s for ICU:
    • 2 FT Night positions/ fully staffed on days with no req’s
  • Other RNs in staffing: 
    • Director, Clinical Coordinator, Educator, Director of Advanced Clinicals as Night Shift Supervisor and assist on 3rd; PACU on call RN  Parallon RNs when available; Parallon LPN when available; RNs out of orientation early x 2, new grad nurse taking # of patients comfortable at time of volume increase

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Recognition:

  • We received notice today that we have achieved Nuclear Medicine ACR Accreditation!  Congratulations and “Thank You” to Jeff Whitlow for achieving this for Coliseum Northside!!! Way to go!- Becky Whiddon

 

  • Presented to Rasheedah Steele from patient W.F. –

“Rasheedah is the best CNA I have ever had to take care of me and that says a lot for all I have been through; her knowledge of her job and willingness to help is beyond all.”

  • Presented to Darcell Clayton from patient S.R. –

“Very helpful, caring and sweet personality.”

  • Presented to June Mills from patient W.F. –

“June was a real pleasure to have for a Cardio Therapist; she explained everything to me and made sure I was comfortable with the device; her smile brightened up a rather early morning.”

  • Presented to Auneen Brawley from patient E.S. –

“For going that extra mile and getting me a walker that actually rolls, also for encouraging me to do my best.”

  • Presented to Sarah Jackson from patient P.H. –

“I have been highly impressed by all of your staff who had a hand in my care.  All of the staff were nice, courteous and very helpful, especially Ms. Sarah, my day shift supervisor.”

  • Presented to Donna Berry from patient W.F. –

“As I have found with all staff here, Donna has proven to be exceptional and goes out of her way to make you feel comfortable.”

  • Patient on the 3rd floor came from Atlanta to have his 2nd knee surgery here.  States, “I won’t go anywhere else.” – Angela Lintz

Thanks for the exceptional care and service your provide our patients!

Steve Daugherty - CNH

Steve