Steve’s Weekly Wrap-Up (May 19, 2016)

It’s a boy! My daughter Anna and husband Corey welcomed our first grandchild into the world on May 15th at 1:20am. My wife Lynda and I were there to greet Rylie Miles Rollner upon his arrival. He weighed in at 8lbs 8oz and is 21.5” long. Thanks for all of you who followed this pregnancy along with us. As I said it is always a blessing to share these moments with family and friends. We are so blessed and excited to be grandparents!


Many thanks to everyone who helped make the opening of the 2nd floor a success. We open-signcould not have timed it better with a spike in our census happening on Wednesday. While there are still a few kinks to work out I believe this will be a positive for you, our patients and physicians as we separate surgical and medical patients. Now we need to consistently deliver the excellent patient experience that will help keep these beds open. The use of AIDET every time we enter the room and hourly rounding with purpose (pain, bathroom, position, possessions). Excellence – every person, every patient, every time!

heartNext week Melissa McRae, Service Excellence Director from Orange Park, will be coming back to observe our hospital on May 23 and 24 to help us identify opportunities with our patient experience. The idea is to validate that we are consistently using those practices that are proven to improve patient safety and patient experience. Please welcome her and be open to finding new ways to make sure our patients have the best experience while in our hospital.

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I heard many compliments about the food trucks this week and the Moe’s dinner for night shift. You can thank your EAG and marketing department for making this a success, especially Lindsey Mote and her intern Mary Wilson Avant from Stratford Academy.


thermometers_week 3Our employee survey is still active and we lead the South Atlantic Division for participation at 82%. Thanks to those who have already taken it and won prizes! We still have about 40 staff who have not taken the survey. That big grand prize (60” TV and PlayStation) is still out there so please get your survey completed so you don’t miss your chance to win!


Our Division President, Hugh Tappan, has planned a visit to CNH on the handshake isolated on blue backgroundafternoon of June 29th. I know he will want to talk to as many of you as possible, round on some patients and see some of the projects we have underway. I know you will impress him with your hospitality, patient care and most of all smiles. I will provide more information was we get closer to the visit.


Projects underway: Boiler replacement, handrail installation on 3rd floor and Cyber Café. Projects in development: ER Expansion, Physician Lounge remodel, OR air handler replacement, 3rd floor staff lounge refresh, 3rd floor nutrition room refresh, road and parking lot re-paving, specials lab replacement in radiology.



  • Julie Parsons, Mike Adams & Becky Whiddon showed great interdepartmental teamwork.  Working together to accomplish a task with the PACS monitors.”  Employee – Merrie Dean
  • The following are comments written by students in the CGTC Paramedic Program:
  1. Ray Seabrooks was very, very helpful!  I observed before I started so I felt comfortable.”
  2. Kelly Lassiter is a very busy lady but very helpful”.
  3. Ray Seabrooks was a wonderful help and great preceptor.”
  4. Ray goes above and beyond to assist students.  He is by far the greatest asset to learning and performing live intubations.”
  5. Ray is an awesome teacher.”

Amazing things are happening here. I am glad you are part of our success!

Steve Daugherty - CNH