Steve’s Weekly Wrap-Up: October 14, 2016

Above all else, we are committed to the care and improvement of human life.

120906amn215dark-mThank you to those who registered for FREE Mercer football tickets for this Saturday’s game against West Carolina at 4pm!!! Go Bears!


14608713_1313277625363446_1722840188950447494_oThis week we had approximately 40 people attend our Yoga on the Lawn event.  I did a few of the yoga positions and still am feeling everyone one of them now! Great fun, great interaction with the community and a chance to talk about our health system.

Thanks for all the hard work implementing and incorporating EBCD into your daily work flow. While this is a big charting change, the goal is to give you time back to spend educating and caring for our patients. I am impressed with how smoothly this implementation has gone and send another thank you to all who did the pre-work and helped train everyone.

Thanks to all the night staff who joined Pat, Louise and me for breakfast this week and those who joined us at Birthday with the Boss for lunch. We got some great feedback and a few items to resolve. We appreciate the time you spend with us!

free-flu-shotIt’s flu season and we are already seeing cases in our community. It is imperative that you get the shot or begin wearing a mask to protect yourself and our patients during this flu season. Please ask visitors to use the sneeze stations throughout the facility as well.

aca-deadline-news-2015The Annual Benefits Enrollment dates are November 1 – 15, 2016. The Benefits Fair will be here soon!  This is your chance to visit with many of our benefit vendors to ask specific questions and prepare to make your benefit choices for 2017. The benefits fair will be held on November 11, 2016 at Coliseum Northside Hospital, 1st Floor Conference Room from 6:00 a.m. – 5 p.m. We will run our Hope Fund and United Way campaigns in conjunction with open enrollment and hope you will find it in your heart to donate to one or both of these charitable organizations.


Don’t forget Trunk or Treat on October 27th from 5:30 to 7pm in our parking lot. Lots of prizes! Go to this blog post to learn more and register your team!




“Thanks so much to Eunice for stepping away from your post to help me recover my phone from the dirty linen bags.  You could have let someone else worry about it, but you didn’t.  Your phone is your life and thanks so much for recovering mine.  You went above and beyond, God bless!”  Patient – T.D.

Patricia Deck (Radiology) was wonderful to me and went over and beyond during my visit to Coliseum Northside Hospital”.  Patient – J.S.

“In a day where’re people are treated more like numbers in a hospital, instead of patients, it was refreshing to have Elaine Vaughn serve and exceed my expectations and needs.  She was extremely patient with me, she answered all  my questions and helped calm my fears about the surgery process.”  Patient – B.M.

“Thanks so much to the entire 3rd Floor staff, especially Tiffany, Candi, Melissa, Martha, Austin, Darcell, Jamie & Koshannna.  They all treated me with compassion, humor and respect.  Their professionalism and knowledge put me and my family at ease.  Cannot thank each of you enough!”  Patient – H.R.

“Thanks so much to Bert on the 3rd floor.  I really enjoyed our late night talks on family and life.  Thanks so much for comforting me and taking care of me.  Remember too that God has a plan and we just have to pray and lean on him.”  Patient – T. D.

“My star award goes to Rachel Lessard.  She was always willing to help me and was quick to the rescue when I needed my ice bags refilled and my bed changed due to the melted ice.  She always had a smile on her face.”  Patient – R.L.

Kathryn Hicks (ER) is wonderful, caring & sweet.”  Patient – J.S.

Nora and Gisselle, You two ladies have done an excellent job the last few months in your efforts towards filling open case management positions, onboarding new staff, improving processes, and collaborating with physicians.  You are seeing the fruits of your labor as well as our patients. Excellent performance two months in a row – proud of you all!  And, happy Case Management week.   – Heath King

Wes Thompson, son of Wayne Thompson, graduated on October 11th from Naval boot camp in Chicago. He received the Navy Basic Military Training Honor Graduate Ribbon. This ribbon is awarded to “initial accession enlisted personnel of the U.S. Navy who are designated as Honor Graduates.” No more than three percent of each training group will be designated as honor graduates. Wes was in the top 14 out of 467 graduates in his class. Congratulations to Wayne and family on this great honor and thanks Wes for your service to our country!

A belated thanks to our Supply Chain on their national recognition week. Thanks to our case managers and emergency room nurses on theirs!

Steve Daugherty - CNH