Steve’s Weekly Wrap-Up (March 9, 2017)

“Do ordinary things extraordinarily well.”

― Gregg Harris

improvement2Our February operating results are now “in the books.” Through the first 2 months of 2017, CNH admissions are up 6% and CMC admissions are flat to last year. Surgical cases are flat to last year at CNH and up 3% at CMC. Both hospitals continue to see growth in ED visits with CNH up 22% to the prior year and CMC is up 13%. So while a little mixed, we are seeing growth at both hospitals. We added FTEs (people) at both campuses compared to last year with +20 at CNH and +29 at CMC. Thanks for your efforts to make our hospitals efficient for our physicians and a great place for our patients to receive care through our “must haves” like bedside report, hourly rounding with purpose (4 Ps), updated whiteboards and the use of AIDET every time we enter a patient’s room.

certificationIf you have an overdue certification required for your position such as BLS, ACLS, PALS, etc., you have until March 31st to get these up to date and uploaded into oneHR. After that date, you will be suspended without pay until this is corrected. Again, we apologize for having to take this action but these are requirements to safely care for our patients. Thanks for your prompt attention to this important documentation of your competency.

cherryblossomfestivalI want to share organizations that we have made contributions to in our community so far this year on behalf of Coliseum Health System. We have supported the Cherry Blossom Festival, Macon Civic Club, Ronald McDonald House Charities of Central GA, Historic Macon, Daybreak and Rooms from the Heart. ronald mcdonaldIt is important that we support important activities and organizations that improve our community and the lives of our citizens. I hope you will agree giving back is an important part of being a great corporate citizen. This year, I am representing you on the boards of the United Way of Central otis-reddingGeorgia, Middle Georgia State University, Otis Redding Foundation and the Chamber of Commerce. I would love to hear where some of you volunteer your time and talent outside of work. Please email me and tell me why you support your particular charity at

Volunteer-heart-Nexa-Light-without-line-high-res-copy-2Our new giving and volunteering site, powered by YourCause, is live!  Make a donation to the Hope Fund, the United Way, American Cancer Society and more. Take a look at the summary below to find out how to give back to your favorite causes with YourCause. (https//

  • Volunteer: Record your volunteer hours when you serve with a charity and create team projects to recruit volunteers and coordinate with your team.
  • Give: Giving by ongoing payroll deduction is still the most convenient and popular way to give. You can also give by credit card and HCA will pay the credit card fees, providing the benefiting nonprofit with your full gift!  In addition, you may upload receipts from charitable gifts you made offline and request matching gifts.
  • New Live Chat: You are now able to receive help in real-time through the online support feature from 7a.m. – 7 p.m. CST by going to the help and support area on the site.
  • Log-in from anywhere: If you are connected to HCA’s network, you will automatically be logged into your profile.  The site is mobile friendly. If you are not connected to the network, use your HCA network credentials (3-4 ID & password) to log-in. Google Chrome is the preferred internet browser.
  • Matching Gifts: Matching gifts remain the same! HCA will match gifts of benefits-eligible employees from $250 to $500 to the HCA Hope Fund and other eligible charities.  That’s a total of $1,000 in matching gifts for each employee.
  • Frequently Asked Questions: Answers to all of your questions are available on the FAQs page.

Thank you for caring for our community! #HCACares

NationalNursesWeekWe have several important events in the planning. This month is Doctor’s Day and in May we will celebrate Hospital Week, Nurses Week and EMS Week. Please help us make these great events by volunteering or participating in our Employee Advisory Group at CNH or CMC. You can find out more by contacting Priscilla Romero in Human Resources at  765-4155




  • I was admitted to Coliseum last Wednesday afternoon (room 339) for an appendicitis. Luckily, the doctors were able to treat me with antibiotics, no surgery was needed, and I was discharged the next morning. From the moment I entered the admissions office until I was escorted out after discharge, I received the most professional care one could imagine. Every nurse, aide, administrator had a smile on their face and the brightest attitude. They made what could have been a very stressful situation a pleasant experience.
  • I hope you will convey my deep and heart-felt gratitude to all who helped in my care. I also hope that their supervisors will know the kind, loving care their staff is giving to your patients.
  • Tony Wann, RTT was promoted to dayshift supervisor. Tony has been a therapist for 20+ years. He has a bachelors degree in respiratory, as well as his ACCS and NPS Certifications. Tony is also a BLS, ACLS, PALS, and NRP instructor.
  • Shout out to Bonnie Hudlin. Thanks to Bonnie’s hard work we have a new state of the art hematology analyzer up and running in the lab.



  • “I was a recent patient at Coliseum Northside Hospital.  I would appreciate it greatly if you would assist me in acknowledging the following staff members who exhibited professionalism, respect and a lot of laughter.  They went above out of their way to make my stay as comfortable as possible, I never had to complain and was never made to feel anxious.  The employees that I speak so highly of are the following:  Nurse Jessica, Nurse Vivian, Nurse Bill, CNA Rosa, CNA Toensha, Unit Clerk Andrea & Charge Nurse Charlotte.  Also would like to recognize the following Housekeeping employees for being phenomenal as well:  Erica, Jaime & Oriana.”  Patient – D. P.
  • “I had some spectacular people taking care of me during my recent visit at Coliseum Northside Hospital.  Bill, Jessica & Vanessa are exceptional care givers!”  Patient – M. S.
  • “Everyone here at Coliseum Northside exceeded my expectations!  Christine is the best nurse I have ever known.”  Patient M. W.
  • “ Our nurse Jessica Stack made my husband, his family and our guests feel like her top priority every time she walked in the room.  She followed through on every question and request.  Jessica was always friendly, attentive and conscientious.  Jessica made this ordeal much easier to handle.”  Patient – B. J.
  • Angie Eubanks was wonderful, she straightened out issues with the call light.  She was very caring and helpful.”  Patient – M. K.

Steve Daugherty - CNH