Steve’s Weekly Wrap-Up (April 7, 2017)

4.5.17_Storm SafetyFirst, I want to thank David Smith for setting up command centers at both hospitals and keeping us informed throughout the storms we had this week. Second, thanks to all of you who took care of our patients during two days of stormy weather and tornadoes. As I rounded on patients this week, they were all so complimentary of your efforts to keep them safe even if that meant spending some time in hallways on Monday! Staying focused on our patients is difficult when you are worried about your families and homes during these events. We appreciate your dedication and care for our patients.

sepsisCongratulations to the team at Northside who successfully completed their re-certification by the Joint Commission for sepsis. They demonstrated the great care delivered to our patients and did so with zero recommendation for improvement!

Easter Egg HuntThis Saturday, the annual Easter Egg Hunt takes place on the lawn at CNH from 11:00am – 1:00pm. I want to thank the Employee Advisory Groups at CNH and CMC for coming together to make this a joint event between the two hospitals. We have over 200 children signed up to attend. Rumor has it our new CFO, Elmer Polite, has challenged Bridget, Todd and Tim in the spoon and sack race. I can’t wait to see that race!

architectI am happy to announce that CMC has been approved to replace two of our cardiac cath labs! This is yet another significant investment in our health system that follows our two ED expansions and upgrades of CT and interventional radiology suite at CNH. Thanks for the exceptional service you provide to our patients and physicians that allows us to continue to grow our hospitals!

grade_aWe just received our March Hospital Reputation Reports and we did outstanding! This report grades us from 0-5 based on positive and negative comments posted about our hospitals on social media sites like Facebook. CMC scored 3.5 and CNH scored 4.4 well above the industry and HCA average of 2.9!!!!!!!!! Another example of the great care and service you are providing our community and the fact that our patients are so satisfied, they’re willing to tell others!

new doctorWe postponed our Doctor’s Day celebrations from March 30th to this week due to spring break and many of our medical staff being out of town. We served them Bear’s Den fried chicken (voted best of Macon) and all the “fixins” and gave them a Coliseum Health System duffle bag to show our appreciation.  In the United States, National Doctors’ Day is a day on which the service of physicians to the nation is recognized annually. The idea came from Eudora Brown Almond, wife of Dr. Charles B. Almond, and the date chosen was the anniversary of the first use of general anesthesia in surgery. On March 30, 1842, in Jefferson, Georgia, Dr. Crawford Long used ether to anesthetize a patient, James Venable, and painlessly excised a tumor from his neck. The first Doctors’ Day observance was March 30th, 1933, in Winder, Georgia. This first observance included the mailing of cards to the physicians and their wives, flowers placed on graves of deceased doctors, including Dr. Long, and a formal dinner in the home of Dr. and Mrs. William T. Randolph. After the Barrow County Alliance adopted Mrs. Almond’s resolution to pay tribute to the doctors, the plan was presented to the Georgia State Medical Alliance in 1933 by Mrs. E. R. Harris of Winder, president of the Barrow County Alliance. On May 10, 1934, the resolution was adopted at the annual state meeting in Augusta, Georgia.

thumbs-up

Recognition:

CMC

  • I WANTED TO RECOGNIZE NANCY KING IN THE CATH LAB. SHE HAS SUCH A POSITIVE ATTITUDE AND IS A TRUE TEAM PLAYER. I ASKED HER TO COLLECT A BLUE TOP ON A PATIENT AND SHE SAID SHE WOULD COLLECT IT AND WE RECEIEVED IT ABOUT 5 MINUTES LATER. WHEN I CALLED BACK TO GET HER NAME, SHE SAID IF WE EVER NEED LABS COLLECTED ON A PATIENT TO LET HER KNOW BECAUSE SHE CAN COLLECT THEM. KIZZY AND I WERE JUST SUPER IMPRESSED WITH HER! – SARAH ANTHONY
  • I’d like to recognize Michelle Hawthorne, one of our Core Measure abstractors for her focus on helping physicians improve their VTE prophylaxis documentation and ordering.  She spent countless hours working with providers 1:1 and with group leaders to improve documentation practices.  Over a four  =month period, we’ve seen about an 80% improvement in this area.  She has set an example of how to partner with our providers to drive improvement that ultimately results in high quality patient care. – Karen Henneberry
  • I have so enjoyed working with Nancy Huitt.  She is so dedicated and really goes above and beyond to help ensure the sepsis program is successful at Coliseum.  She has worked collaboratively with me on preparing some ICC provider education surrounding sepsis.  She has also worked directly with Dr. Kadiyala to reduce barriers to him providing the full fluid bolus.  She is doing a great job!  – Kathy Flowers, MSN, RN, CCRN, NE-BC
  • I’d like to acknowledge Building Services staff for helping make the Quality Management and Infection Prevention office relocation a success, specifically Cole Maddox, Craig Smith, and Darryl Dent, along with Kay Howell and Michael Robertson for coordinating everything.  We appreciate Louis Simmons for making sure we had telephone service with the least amount of disruption.  Dewitt and Jesse from IT were very helpful in getting our computers and printers up and running on move day.  My whole department would like to thank Todd Dixon for making the move possible! – Karen Henneberry

 

CNH

  • Nancy Sellars went above and beyond my expectations.  Instead of just dealing with the patient’s observed needs, she was attentive enough to anticipate needs.  She is compassionate and does her job with excellence.”  Patient – J T.
  • “Special thanks to Lizzie Johnson who is such a beautiful person inside and out.  Thank you for being so caring and taking care of my needs.  You went above and beyond my expectations and I cannot thank you enough for your time.”  Patient – C. A
  • “Would like to recognize a few people for their excellent care while I was recently in your facility.  Matt Carr and Jill in ICU were very compassionate and took great care of me.  Also, Kim, Khristin & Sheila were also great nurses and deserved to be recognized for going above and beyond.  Also, Gail in housekeeping was wonderful to me.  Thanks so much for all you did to make my stay a better one.”  Patient – B. T.
  • Darcell Clayton went above and beyond her call of duty.  She was very nice and did a great job during my stay in March.  Cannot say enough about what an incredible employee she is.  Thanks again!”  Patient – O. J.
  • “Would like to give gold stars to everyone on the floor that took care of me when I was in the hospital.  Want to say thank you and God bless.  Special thanks to Joe, Wendy, Sarah & Lizzie.”  Patient – K. E.
  • “Everyone was great and wish I could give a gold star to everyone.  However, Jessica Stack is an exceptional nurse and took very special care of me since the minute I was admitted.  She has a way of letting me know she cares about me.”  Patient – M. M.

Steve Daugherty - CNH