Steve’s Weekly Wrap-Up (October 27, 2017)

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“Being on a team is a privilege, not a right. You give up the right to be selfish, average or apathetic when others depend on you.” – XC Mindset

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While the fall equinox was September 22nd the weather is just now starting to feel like fall. Perfect weather for football tailgates, family BBQ’s and of course Halloween. I want to thank the EAG committees for both hospitals for another fun event for our staff and their families,  our annual Trunk or Treat. This year’s Trunk or Treat winners for CMC were from first to third place:

  1. GME
  2. Emergency Department
  3. Laboratory

For CNH the winners were:

  1. Laboratory
  2. Education
  3. Radiology

Thanks again to all who participated and volunteered for this annual fall employee event!

working togetherThis week the executive teams traveled to Charleston for a training session on goal setting and alignment. This training will help us align our goals with our strategic plans to execute on those items that will help drive the overall performance of our facilities to enhance our services, improve our quality and increase our patient experience. We will be providing education and training between now and the end of the year for our department directors, managers, supervisors, clinical coordinators and charge nurses on aligning goals and having accountability to those goals down to the unit level. This will bring us closer as a team/health system, improve our outcomes for patients and help us stay true to our mission: Above all else, we are committed to the care and improvement of human life.

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The Emergency Department expansion and renovation at CMC begins on Monday. We have already sent out our expectations and guidance for parking to begin next week. I have included it here again in case you missed that communication. All executives and staff working M-F 7am to 7pm are expected to park in the Centerplex parking lot, no exceptions and parking is going to be strictly enforced. If you work at night or weekends we have designated lots pictured below for you to park. We must do this during construction to allow easy access for our patients and families close to the entrances of the hospital. Thanks in advance for your cooperation and I look forward to seeing you on the shuttle or walking up the hill in the mornings.

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The interventional radiology suite at CNH is progressing nicely and should be finished on time in early January! This is a major advancement in technology and will provide new diagnostics and treatments for our community.

sad robotWe have had a slight delay in the robotic program at CNH but expect to complete the first case sometime in early November. The CNH robotic team has been observing cases at CMC and we will leverage that expertise as we grow the program at CNH. This is a great example of teamwork across the two hospitals that will improve the capabilities of our health system and extend high tech medicine to another part of our community. Thanks for the cooperation of the two surgical services departments to make this happen!

fresh eyes

We recently distributed to our department directors a daily “fresh eyes” department checklist and will be providing them 20 questions weekly as we prepare for our 2018 Joint Commission surveys at both hospitals. These are designed to help everyone prepare for our survey and to be sure that we are performing to the standards we are measured against. It is critical that you participate in these activities and understand your role and accountability to the care we provide our patients. We can expect the Joint Commission between now and July 2018. Some hospitals who were due next year have had surprise early survey’s so we must be in a state of constant readiness and live up to those standards daily to provide a safe environment and high quality, compassionate care to our patients.

whos awesome

Recognition:

CMC –

  • Congratulations to Emidra Walker our first ever PHIL Award winner from Respiratory Therapy. We are the first facility in Georgia to join The FACES Foundation and to present the PHIL Award.  The PHIL Award is The FACES Foundation’s signature program .  It is the only nationally recognized hospital-based recognition program dedicated to honoring outstanding respiratory therapists who provide exemplary care and treatment for patients with respiratory illnesses, as nominated by patients, family members and other caregivers.  The PHIL Award was created in 2006 in honor of Philip  C. Lanka, who passed away from Interstitial Lung Disease.  The award honors and recognizes the unsung heroes in the respiratory profession who understand that each breath matters. Once a year, the hospital partners across the country present The PHIL Award to an outstanding respiratory therapist.  In addition to being known throughout the country as ‘the best of the best’ in respiratory care, PHIL Award recipients receive the Appreciation sculpture and paid tuition to their state’s annual professional conference. – Candi Ussery

 

  • I want to recognize Ellen Willey in the EKG department.  Ellen consistently demonstrates what it means to be a team player! – Angela Sheffield, Supervisor Echo

 

  • Steve, I’d really like to recognize Willie from the ER for his outstanding teamwork. Willie is always willing to help in any way he can. He has often times come to other areas of the hospital to start IV’s if the nurses there are unable to get one. I’d also like to recognize Dr. Robert Wright for being a great team member. Dr. Wright is eager to explain new concepts to nurses who ask and has a wonderful bedside manner with the patients. – From “Ask Steve”

 

  • One of our infusion patients called this Nursing Administration this afternoon.  She is a retired nurse and she has just finished getting her 5th iron infusion with Jody and Melanie Howie.  She wants Administration to know that Jody and Melanie are wonderful, caring and professional nurses. – Cindy Seredick, Nursing Administration Assistant

 

  • Congratulations to Dr. Brandon Kirshner, IM PGY1, for being elected vice-Chair for residency and fellow section of the Medical Association of Georgia! Thanks for representing our inaugural GME class at the state level. – Steve Daugherty, Dr. Tim Grant and Dr. Amir Malas

 

  • Thanks to the accounting team for your hard work on the budget

 

CNH –

  • “Waking up all during the night checking the time so as not to be late, fear of the unknown, to walking in the unit and seeing Elaine Vaughn (PASA)  is a blessing!  She not only is sassy dressed but is the sweetest lady.  The way she talks to you and carries you to the room is priceless.  She is a wonderful asset to Coliseum Northside.  Her mannerisms are calming and professional and she makes you feel like you are truly a friend of hers.  Thanks so much to all the staff!”  Patient –  A. C.

 

  • “This star award goes to Tammy Reeves for her nurturing and warm care.  To Salathiel Gorley whose smile and laughter raised my endorphins and made me feel better with each visit.  Teonshe Moody for her quiet confidence who always made me relax.  To Debbie Kidney who came to my rescue during an incident with my catheter.  To Marlana Doyle who calmed me down through a severe panic attack.  To Mirage McRae for his sense of humor.  Veronique Preston was so sweet and Blair for her understanding professionalism while I tried to talk her out of things.  Tom Rogers kept me comfortable and confident that I was on the right track.  Special thanks to the dietary staff who always made me feel special and to Jamie Hatton for keeping me straight.  Many thanks to the P.T. and O.T. staff for literally getting me on my feet and ready to become more independent.  This was my best experience yet and with 11 surgeries behind me, I know what I am talking about.  As always Dr. Holliday is my super hero and many thanks to Karen Hawk & Laurie Johnson.  The entire care team on 3rd floor was great and I can’t thank them enough!”  Patient – K. D.

 

  • “I came in today not feeling very well at all and having a very bad day and Tia Miller (PASA) took care of me and made a very bad day a whole lot better with her concern, compassion and professionalism.”  Patient – C. S.

 

  • “Outstanding star award needs to be presented to the following people for going above and beyond for me during my stay at Coliseum Northside:  Tracy Redd, Teonshe Moody, Charlotte Costello and Mary (CNA).”  Patient – R. W.

Thanks for sharing your time and talent at Coliseum Health System!

Steve Daugherty - CNH

Stephen J Daugherty