Steve’s Weekly Wrap-Up (February 23, 2018)

Ask Steve Button_CMC

Last week, during one of the “Ask Steve” sessions, someone asked what we were doing related to staffing, and so I thought I would share some of the initiatives we are working on to fill our open positions.

  • On Tuesday of this week, we had a recruitment day at the Marriott, and we have 2 more scheduled over the next 4 months.
    • We have found these to be very productive as most of those attending are really interested in a position (not just fishing on the internet) and we have set it up so we can make offers on the spot.
    • This recruitment day yielded 10 new hires that will be joining us within the next 30 days!


  • We are also continuing our international recruitment efforts.
    • We now have 20 nurses that have joined us from outside the US.
    • We have 10 more scheduled to arrive over the next 60-90 days.


  • Our referral bonus program (we pay you to find great staff!) is in full effect.
    • This has been a big success for Ben Kerscher and the staff on 3 West as they have gone from 17 open positions to now just 5!


  • Last year, we began a nurse residency program and extern program.
    • Those nurses (12) will be joining us in April/May of this year.


  • We just started our most recent StaRN program that will provide additional staff upon completion of this 12 week training program.

staff-retention_I love my job

The most important thing we can do now (and we need your help) is to retain our current staff. That requires attention to the onboarding process with follow-up from the Director at 30, 60, and 90 days, excellent preceptors to help them learn our processes, and embracing them as a member of our individual teams. Thanks for helping us welcome these new staff members to our team and embracing them as part of our Coliseum team.

Steve at SleepoutLast night, Daybreak’s Greater Macon Sleepout was held just a few blocks from our campus to raise money and awareness for the homeless in our community. Everyday, approximately 130 homeless visit the center between 7:30am and 5:00pm to get a hand up from the Daybreak Center. I am proud that Coliseum Health System is a sponsor of this event, and I personally raised money for this center as we share a common mission: the care and commitment of human life. As of this morning, we raised $116,000 towards our $125,000 goal which will help these people with showers, a place to wash clothes, to prepare a resume, get legal help, find safe, permanent housing and receive basic healthcare. Last year we discharged over 200 people who listed their address as Daybreak, the Salvation Army and the Rescue Mission. If you want to see a truly mission-driven organization, I would be happy to take you over to Walnut Street to visit with Sister Teresa and the volunteers of the Daybreak Center.


Beginning on March 1st, we will begin a new approach to giving you voice, provide you with great executive visibility and share important organizational information through Executive Rounding. The entire executive team will be involved (Elmer, Bridget, Todd, Tim and myself) in a scheduled visit to your departments. We will come with a briefing provided by your Director so that we can lean in on items specific to your unit. I hope you will find these beneficial, informational and, for all of us, actionable on critical items for providing great patient care.

Bed Race

Looking for some “bed racing enthusiasts” to help us put on a show at the Cherry Blossom Festival…and win awards and bragging rights for CHS in the process! We can cover your supplies, AND we’ll provide you/your team with Coliseum Blue Shirts! If interested in putting together a team for either facility, email Lindsey Mote by TUESDAY, FEBRUARY 27th with the following info:

  • Name(s)
  • Facility
  • Department
  • Email
  • Phone #
  • CONFIRM you will be available to aid in construction of the “bed” AND participate in race on March 17th from 1-2PM

Bed Race Application closes March 1st

(PS: Bed doesn’t have to be a bed…it can be anything with wheels, so you can be as creative as you want!)

Construction Update header 2

We still have multiple projects underway at CMC:

  • Our ED Project is on time with a completion date of May 2018. Please watch for communication around the changes to patient entry, EMS drop-offs and patient parking as we work through this ED expansion and renovation that will allow us to provide safer patient care in a larger space, optimized for patient flow.


  • Our Rehab Renovation is almost complete with the last block of rooms being completed by March 15th. If you haven’t visited the unit in a while you may want to see the big improvement in the care environment.


  • The equipment and supplies have begun to arrive for our Behavioral Health patient risk reduction project. This involves new beds, changes to the ceiling, plumbing, new door hardware, securing furniture, new fire sprinklers to eliminate ligature risks for these patients.


  • On March 5th we will begin the second phase of our GME Space in building A to accommodate the additional residents (27) that will join us in July.

All of these projects are driven by improving the quality of care we provide for our patients.

ahrq 2018

Please help us identify areas where we can improve on our culture of safety by taking this year’s AHRQ survey. We have provided a quick link on the home page of every computer and it only takes 10 minutes to take. We use this data to drive our actions around quality opportunities you identify in this survey. We only have 4 days left as the survey closes on February 27th at midnight. Currently, only 54% of our staff have taken this survey.


Don’t forget to “Live your Healthy” and raise awareness for Colorectal Cancer by entering the 2018 UndyRunWalk on March 3rd at 9 AM at the Mathews Fitness Center on the Wesleyan College campus. Coliseum Health System is the sponsor of this event, and it is family friendly! Bring your family, kids, dogs and your underwear to learn more about colon cancer. Register now at


Do know someone who is living our mission and values? Someone who patients and co-workers rave about? Please go to Coliseum Cares and recognize them on the recognition wall, AND see if you or others have already been recognized! Congratulations to this month’s Employee of the Month Jarrald Williams from Radiology who was recognized by not only patients but his co-workers for his helpfulness and kind heart.

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