Hurricane Michael Update – How You Can Help

Dear HCA Healthcare Family,

We wanted to update you on the impact of Hurricane Michael on our HCA family and the communities we serve in the Florida Panhandle.

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The devastation that Hurricane Michael has wrought on the Panama City community is widespread, but the teamwork, optimism and patient-centered actions we have witnessed throughout the past week are truly admirable. Our colleagues at Gulf Coast Regional Medical Center continue to show resilience and a determined focus on patient care even as they deal with personal loss and devastation. Since we began tracking the storm, they have cared for more than 430 patients in their emergency room and facilitated transfers of more than 280 patients to other HCA Healthcare hospitals. Additionally, Gulf Coast Regional teams are working tirelessly to assess the damage, restore operations and maintain a secure and safe perimeter.

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Throughout HCA Healthcare, we are witnessing our mission in action: above all else, we are committed to the care and improvement of human life.

  • Caregivers at Fort Walton Beach Medical Center, Capital Regional Medical Center and West Florida Hospital have received nearly 250 patient transfers and continue to serve a significant number of community members in their ERs. North Florida Regional Medical Center, Twin Cities Hospital and Lake City Medical Center have also taken transfers from Gulf Coast Regional Medical Center.
  • 145 clinicians, including 70 HCA Healthcare volunteers and 75 HealthTrust colleagues, have been deployed to the Florida Panhandle to help care for the influx of patients.
  • HCA Healthcare Human Resources teams have set up a mobile resource center in Panama City to help secure housing for about 200 colleagues and their family members. They are also assisting colleagues as they apply for Hope Fund grants and access EAP services.
  • Our Hope Fund emergency relief center, staffed by HCA Healthcare volunteers, has already processed 150 applications and approved more than $100,000 in grants.


We have heard from many of you asking how you can help. Here are some ways you can support our Gulf Coast colleagues:

  • We expect an increase in Hope Fund applications as colleagues return to their homes and assess the damage. You can help by making a donation at com/donate/.
  • If you would like to be placed on our list for when additional volunteer needs are identified, please talk to your manager. If you have approval from your manager, email with your name, where you work and your skill set.
  • Keep taking care of your patients. A strong HCA Healthcare, throughout the enterprise, is what makes our emergency support possible in times like this.

We are proud to lead an organization of compassionate and kindhearted people. Your prayers and well-wishes are felt by our colleagues in the Florida Panhandle. Thank you for all you do to support our patients and each other, both every day and in times of crisis.

Milton Johnson and Sam Hazen