Steve’s Weekly Wrap-Up (Nov 30, 2018)

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thanks dudeAs we end this month of giving, I want to thank everyone who donated to the United Way of Central Georgia. We set a big goal of $100,000 for our health system, and today, we end our United Way campaign at $101,195.00!!!! These funds will be used across 11 counties and 34 partner agencies to help reduce poverty, improve literacy, assist veterans and provide access to healthcare among other important community needs. You have demonstrated that Coliseum Health System truly CARES about our community!

car raffle

I am proud to be able to lead people with such huge hearts. If you still want to give to the United Way in another way, you can participate in the Jeff Smith Chevrolet car raffle.  Your purchase of a raffle ticket gives you the opportunity win a car, but more importantly, provides help and encouragement to central Georgians when they need it. By purchasing your raffle tickets through this link, the proceeds count towards the Coliseum fundraising goal!

Also, thanks to Jody Dykes, Kelly Lindsay and Chris Perkins for taking one (pie in the face) for United Way!

I wanted to give you an update on our Coliseum Cares recognition program that was initiated about a year ago based on feedback from the employee survey. So far in 2018, our staff has been recognized 2,535 times. Of those recognitions, 867 have been by peers and 1668 have been by Directors and the administrative team (CEO, COO,CNO, CFO). A culture of gratitude provides an environment where everyone feels included and valued and a creates a better place for patients to receive care.

do betterOur patient experience scores are down as we enter the last few months of the year. Currently about 65% of the patients we have served since October rate us a 9-10. While that is good, we need to make sure every patient’s stay with us is exceptional and they recommend us as the healthcare provider of choice. So, I am asking you to focus on the basics by using AIDET every time you enter a room, make a personal connection with our patients by learning something about them, and please narrate your care when you are in the room. An informed patient will have less anxiety and more trust in their care. Everyone has a role in the care of our patients and their families.

Fromm

Go Dawgs!!! As many of you know the Georgia Bulldogs play Alabama for the SEC title this Saturday, and our very own Lee Fromm’s son, Jake, will be leading the Dawgs to what we hope is Title Champion. So, if you are working this Saturday, you’re invited to wear College Football Jerseys to represent your favorite team (hopefully the Dawgs!) in recognition of the SEC Championship game! Please share your “GameDay” photos with us by texting photos of you/staff in GameDay gear at CMC to Lindsey Mote at 478-952-9755…And we’ll share on social media!

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polar-expressThe Macon Christmas parade is this Sunday, December 2nd! Those who have signed up to participate should have received a confirmation email with event details. Please be at our float by 2:30PM, and the parade runs from 3-5PM. Our theme this year is “The Pediatric Express” (will look like the “Polar Express” train)! It looks like the weather will be on our side as we enjoy a day together celebrating the holiday season with our community.

The cafeteria renovations are really taking shape now, and we are target for January 1st! I have included a few photos of the progress. Next weekend, the entire dining area will be closed, but there are arrangements in place to serve the staff and visitors out of the first floor classroom. Thanks for your patience as we make this area a better place to eat and relax from the rigors of healthcare.

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I am happy to announce the addition of  new imaging technology for outpatient services. Our new Breast US machine has now been up and running for about two months, our new digital radiology room is operational today and our additional breast tomosynthesis (also known as 3D mammography) will be operational the week of December 3. These additions will provide better images, increased capacity to serve our community, and be a “satisfier” for our imaging staff as they now have the latest technology to serve our patients. We also have on order a digital portable x-ray, ultrasound machine, portable ventilator and new mapping system for our EP lab. Many of these items come from direct feedback from your department meetings and our executive rounds.

Thanks for your engagement and feedback!

Steve Daugherty - CNH